Alienware offers Area-51 m5550 "Quick Ship" laptop

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Trynyti @ Aug 6th 2007 9:15PM

Not to ruin anyone's hopes, but I have one of these machines at work. It's spent weeks in the repair shop, crashes all the time, and true to Alienware customer support, they won't replace the lemon. The video card has been replaced, the motherboard twice, the memory three times, and I still can't use it. I wish I had gotten a Dell XPS which everyone else has here at work. Even though Alienware is owned by Dell their customer support is no where near as good.

This is the second Alienware laptop I've used, one I own, the other work owns. Both looked great when I first got them, but within weeks they had to be sent back to be repaired and have ultimately been huge disappointments.

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